How To Claim Building Insurance

Claims procedure

  • Advise Hollard of the claim immediately.
  • Complete the claim form in full and submit it to:

Download and complete the claim form

Hand delivery address

Hollard Moçambique Companhia de Seguros, S.A.R.L. Avenue Sociedade de Geografia no 269, 1st Floor, Maputo

Documents to be submitted with the claim form (without prejudice):

  • Copy of the policy
  • Certified copy of policyholder ID
  • Certified copy of the deceased's ID (if the deceased is different from the policyholder)
  • Copy of the person’s ID that participates in the claim
  • Certified copy of death certificate
  • Proof of relationship (in case of spouse’s death)
  • Beneficiary's banking details